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Terms + Conditions - Cultivating Clarity

We believe clear terms create fertile ground. Below are our policies for purchasing, availability, and delivery - designed to support healthy roots and strong partnerships.

Terms + Conditions - Cultivating Clarity

Sales Terms and Policies - Cultivating Clarity

At RR & CDZ Nursery, our goal is to ensure a smooth and transparent experience for all our wholesale customers.  Please review our sales terms below to understand our policies and procedures.

Wholesale Only

We are a wholesale nursery serving plant brokers, landscapers, architects, contractors, retail nurseries, growers, and other industry professionals. 

All sales are by appointment only, ensuring personalized attention and efficient service.

Pricing

All pricing is subject to availability, market conditions, and order volume.  Quotes are valid for 14 days unless otherwise specified.  Taxes and fees may apply where applicable.

Order Confirmation

Orders are confirmed only upon receipt of a signed agreement or purchase order.  Once confirmed, cancellations or modifications may incur fees, depending on the stage of preparation.

Payment Terms

Payment Options: We accept payments via check, ACH transfer, or credit card.  A 3.65% convenience fee is added to all credit card transactions.
Payment Schedule: Payment is due in full before plants leave our nursery unless prior terms have been arranged.

Delivery 

Delivery: Delivery options are available for an additional charge. Please contact us to discuss delivery logistics, scheduling, offloading requirements, and associated costs. Deliveries include a 90-minute offload window. Standby time is billed at $175 per hour in 15-minute increments.

Pickup

Pickup: Orders are available for pickup by appointment only. Customers are responsible for providing suitable transportation, adequate dunnage, and proper load securement materials. Customers are also responsible for ensuring their transport complies with all applicable plant handling and protection standards. Dunnage furnished by RR+CDZ Nursery will be billed at $20 per 4' x 4' x 8' timber. Tarp rentals are available for $100 each and must be returned by the following business day.

Responsibility

Once plants leave our nursery, all responsibility transfers to the buyer.  Plant Health Guarantee: We stand behind the quality of our plants.  All plants are inspected prior to delivery or pickup to ensure they meet our high standards.  Due to the nature of living plants, we cannot guarantee survival once plants leave our nursery, as environmental and care conditions vary widely.

Custom Orders & Contract Growing

For custom orders or contract growing services, please contact us directly to discuss your project needs. Minimum lead times and order quantities apply.

Communication & Service

Our team is committed to exceptional communication and service throughout the entire process—from inquiry to delivery.  Should you have any questions, concerns, or special requests, we’re here to assist you every step of the way.

Rooted in Gratitude.

Grown for Impact.

Supplied for Professionals.

Wholesale desert trees, palms & cacti.

By appointment.

Nursery: 1001 Borrego Valley Rd.,

Borrego Springs, CA 92004

Mailing: PO BOX 940

Borrego Springs, CA 92004

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